For information about … Contact … At …
Medical and Prescription Drug Benefits & Claims

  • Information on Benefits
  • Claim submission for Medical Benefits and Prescription Drugs
  • Claim appeals for Medical Benefits and Prescription Drugs
  • ID cards
  • 24 Hour Nurse Assistance
Cigna 800-244-6224 (Hours 24/7)
Website: www.mycigna.com
24-Hour Health Information Line Cigna 800-564-9286
Disease Management Cigna 855-246-1873
Website: www.mycigna.com
Telehealth Services AmWell 1-855-667-9722
Website: AmwellforCigna.com
MDLIVE 1-888-726-3171
Website: MDLIVEforCigna.com
Behavioral Health Program/Member Assistance Program Cigna 1-800-244-6224
Website: www.mycigna.com
Employer ID: pipeindustrycolorado
HearPO Program Cigna 888-669-2168
Website: www.mycigna.com
Healthy Rewards Program Cigna 800-870-3470
Website: www.mycigna.com
HRA Account Administrator Cigna 1-800-244-6224
Website: www.mycigna.com
  • Eligibility for Coverage
  • Outpatient Prescription Drug Claims where another plan was the primary payer and this Plan may be a secondary payer.
  • Medicare Part D Notice of Creditable Coverage
  • COBRA Information and premium payments
  • Accident and Sickness Weekly Benefits and Claims
  • Death/Accidental Death and Dismemberment Benefits and Weekly Accident and Sickness Benefits
WPAS, Inc. 206-441-7574 or 800-257-2168
Dental Benefits WPAS, Inc. 206-441-7574 or 800-257-2168
Annuity Retirement Service Center Wells Fargo 800-728-3123
Website:
www.wellsfargo.com/retirement-plan
Vision Benefits

  • Vision Network Providers
  • Claims administration for Vision Benefits
  • Claim Appeal (Level 1) for Vision Benefits
Vision Service Plan (VSP) 1-800-877-7195
Website: www.vsp.com
Retired Medicare Members (Only) OneExchange 1-888-491-6512 (TTY: 711)
Mon-Fri 8:00am – 9:00pm Eastern Standard Time
Website: medicare.oneexchange.com/coloradopipe